Shipping policy
We currently ship orders across India using third-party logistics partners through our fulfilment partner.
Order Processing
Products are made to order.
Orders are generally processed for dispatch within 2–3 business days. Certain products or circumstances may require additional processing time.
Delivery Time
After dispatch, delivery generally takes approximately:
2–5 business days
depending on:
- Destination pincode
- Courier availability
- Shipping method
- Weather
- Public holidays
- Operational disruptions
- Other circumstances beyond our reasonable control
Some remote or specially serviced locations may require additional time.
India Post / Remote Locations
Certain pincodes may be serviced through India Post where other courier services are unavailable.
Qikink currently states that India Post delivery can take approximately 3–15 working days, and that India Post may not provide end-to-end tracking.
Accordingly, delivery estimates shown on our website are estimates, not guaranteed delivery dates.
Tracking
Once your order has been dispatched, tracking information will be provided where available.
Courier tracking information may take some time to update after dispatch.
Delays
Courier delays can occur due to circumstances outside our control.
We will reasonably assist you in tracking delayed shipments, but we cannot guarantee delivery on a specific date.
Incorrect Address
Please carefully check your shipping address before completing your purchase.
We are not responsible for delays, failed delivery, misdelivery or RTO caused by an incorrect, incomplete or inaccurate address or contact information provided by the customer.
RTO — Return to Origin
An order may be returned to the fulfilment facility if delivery cannot be completed.
Examples include:
- Customer unavailable
- Incorrect address
- Incorrect phone number
- Customer refusal
- COD refusal/non-acceptance
- Multiple unsuccessful delivery attempts
If you request re-shipment of an RTO order, additional shipping/handling charges may apply.